Adult Protective Services

Each year, Adult Protective Services (APS) programs across the country receive more than 500,000 reports of abuse, neglect, or exploitation involving older or otherwise vulnerable adults. It is estimated that as many as 84% of all such cases are never reported and as many as 5 million individuals are subjected to such treatment each year. Outdated technology and “siloed” systems, insufficient budgets and management tools, lack of integration across the continuum of programs in which an elderly person may be enrolled, and an inability to easily access relevant documents and information can all compromise the ability of APS workers to prevent further abuse.

To effectively manage APS investigations, human services organizations need the ability to track individuals using accurate and immediate statistics on each incidence of adult abuse, neglect, or exploitation. Harmony for Adult Protective Services™ is a flexible, web-based case management system that has been purpose built for APS agencies to optimize investigative performance using industry-proven best practices.

Comprehensive, End-to-End Case Management

Harmony for APS meets the full range of needs, including workflows that help workers clearly follow the steps throughout the APS process, management tools that help ensure proper supervision of APS staff, and automated business processes that provide clear alignment between actions, policies, and procedures.

With Harmony for APS, you can:

Reduce the risk of a catastrophe involving case participants using tools and reports that detect problems and prompt corrective action
Increase worker efficiency to accomplish more with fewer resources
Improve decision-making through the use of best practice workflow and assessments
Ensure that policy and practice are in alignment via automated workflow
Enhance operational and strategic management through an array of reports and dashboards
Decrease expenses and implementation time with a proven, off-the-shelf product